Become a Bilingual Auto Claims Advisor at TD Insurance in Pointe Claire, Quebec. This full-time role focuses on supporting clients through their claims process efficiently and compassionately.
In this position, you will assist customers with auto claims, ensuring they feel valued and understood. Your role will involve coordinating claims from beginning to end, engaging with internal and external partners, and resolving issues in a timely manner. You will also improve your skills and grow within a supportive environment.
Key Responsibilities: • Support customer claims from initiation to completion • Arrange towing and vehicle appraisals for customers • Verify and gather essential claim documentation • Collaborate with vendors and internal teams for efficient processing • Maintain positive team productivity and performance metrics
Requirements: • Excellent customer service and negotiation skills • Proven abi...