Tundra Technical Solutions has a client that is home to some of the most advanced research facilities and resources it the world and helmed by renowned researchers, our client is a leader in research and innovation to address pressing global challenges.

Our Client has embarked on a major academic and administrative transformation with the implementation of a new operating model, which includes a hybrid of centralized and decentralized delivery of services. This new model promotes consistency, avoids duplication, and supports a one-university approach. Core to the model is fostering service excellence and improving improve both academic and administrative performance as One University.

With this strategic direction in mind, our client has launched the Continuous Administrative Service Improvement Program (CASIP) to improve the service experience of staff and students by refining or redesigning our business processes and aligning our enterprise systems with those proc...