Job Overview
BET99 is Canada's Premiere Online Sportsbook and Casino. Launching in 2020, we have consistently innovated the online gaming landscape every step of the way, exponentially growing our customer base and, in turn, our internal BET99 team! We’re a fast-paced company and are looking for individuals who live and breathe our core values: challenging the status quo, trust, transparency, integrity, and collaboration.
**Responsibilities**:
- Report directly to CE Manager, Assistant Manager, and Team Lead on any on going found issues, or training requirements needed.
- Keep Chat times below a 10 min average.
- Reach out directly to customers who’ve messaged in, and need follow up.
- Be available to work on any projects or tasks assigned by the CE Manager, Assistant Manager, Team Lead, or Head of CE.
- Handle Tickets using internal system Zendesk.
Skills and Qualifications:
- College degree or high school diploma or minimum 1 years' work experience.
- Ex...