The Bellperson is responsible for assisting guests with luggage upon arrival and departure and accommodating guests during their stay in an attentive, courteous and efficient manner.
Responsibilities
Load and unload luggage carts.
Organize and deliver luggage for tour groups
Escort guests to rooms and familiarize them with hotel services.
Inspect guest’s room to ensure it is in order and that supplies are adequate.
Explain features of the room including operation of electronic devices and entertainment.
Check/store luggage for arrivals and departures with luggage tags.
Store, track, and deliver packages as needed.
Deliver messages to meeting rooms.
Deliver flowers, laundry, packages and other amenities to guestrooms.
Assist with room changes.
Maintain current listing of local and area attractions, special events and activities.