【Key Responsibilities】
· Maintains detailed knowledge of all facilities and services offered by the hotel including
the location, the hours of opening, and special promotions, banqueting events
· Promote team work and quality service through daily communications and coordination
with other departments
· May regularly inspect and clear hotel entrance and surrounding areas of litter and debris.
· Maintains accurate knowledge about transport options to key places of interest, from and
to the 2 airports, train stations, city air terminal.
· Maintains accurate knowledge about key places of interest to visitors such as hours of
opening, special exhibitions, location, will learn from the In the know board all concierge
favorite places
· Assists and carries luggage for all guests and visitors to the hotel.
· Assists with valet parking, loading and unloading luggage, whilst following procedures
of luggage storage and safekeeping at all times.
· To read ...