Job Responsibilities

MUST be flexible/willing to accommodate irregular schedules, determined by events and/or operational requirements requiring him/her to work evenings, overnights, weekends and holidays, as required.
•    Establish and maintain effective client relations, focused on providing a superior Customer Experience.
•    Respond promptly to our client inquiries, requests, and complaints.
•    Enforce Rogers Centre standards throughout the setup, service/execution and teardown of banquet events
•    Directing Banquet Staff (servers, bartenders, cashiers/coat-check), assigning tasks and breaks
•    Primary contact with the culinary team during an event to maximize the probability for ideal F&B service outcomes.
•    Monitor and manage buffet/bar replenishment needs efficiently, identif...