Be responsible for stability and resilience of the critical Settlements flow at Brokerage which includes diverse technologies hosted by on premises and cloud platforms.
Support the systems, their end users and split your time evenly to also perform project tasks to improve the production environment.
Apply your technical and domain expertise to solve complex technical and business challenges.
Act as a buffer between support and development teams to keep problem resolution in production management team.
Use your concise communication skills to manage critical incidents, ensuring all key management and business stakeholders are kept up to date. Focus on improving the performance, observability, scalability, and reliability of our systems by working with the Software developers and Infrastructure engineering teams to develop automated reliability solutions.