Join Encore as an AV Operations Manager and drive excellence in event technology! Focus on customer service, technician management, and workflow efficiency in a bustling convention center.
This role emphasizes leadership and strategic management in audio-visual operations. With a minimum of four years in the industry and two years in a supervisory position, you will facilitate effective communication among team members, manage workflow and inventory, and uphold quality assurance standards. Your dedication will support exceptional event experiences.
Key Responsibilities: • Manage floor operations and technician workflow daily • Lead scheduling and timekeeping for team members • Review and approve client billing processes • Keep daily equipment sheets updated and accurate • Engage in essential pre-event meetings
Requirements: • High School Diploma mandatory; Bachelor’s preferred • 4+ years in AV and customer...