Shape ROM's retail landscape as the Associate Vice President of Retail Operations. Oversee sales, buying, and product strategies to enhance revenue and visitor engagement.

The Royal Ontario Museum (ROM) seeks a strategic visionary to lead its retail business operations. This pivotal role involves developing buying strategies and ensuring that product lines resonate with the museum’s exhibitions. Ideal candidates will possess robust operational experience and a passion for cultural and community initiatives, fostering revenue generation and cutting‑edge marketing solutions for diverse audiences.

Key Responsibilities

• Oversee daily operations and customer service
• Implement initiatives to increase retail sales
• Lead product development in line with curatorial priorities
• Monitor KPIs for operational success
• Collaborate on local and international partnerships

Requirements

• University degree in Ret...