Provide support to the Sales Support team in US by:
Support for Large Customer ad hoc & spot quoting.
Receive, review, process, and redirect the quotes to the stations for export shipments from the USA.
Support the US Incentive Team in activities such as incentive calculations, quality checks, and management of databases, among others.
Create, update, and manage internal documents such as SOPs, process maps, and work instructions to ensure process clarity and compliance.
Perform track & trace activities for shipments, ensuring timely updates to stakeholders and proactive resolution of issues.
Contact DGF stations worldwide when required to request shipment information and ensure timely responses.
Create, analyze, and distribute reports for the US Sales team according to the parameters specified by the BP, including sending relevant information to the respective...