The Associate, Sales & Services (Branches), provides an excellent customer service experience while identifying client financial needs in order to present alternatives. Finds integrated and alternative solutions while cross-selling bank products such as loans, accounts, investment, mortgage, commercial, among others. Assists clients with questions and requests targeted to financial services. Continuously focused on developing new business relationships, while retaining and expanding existing relationships with new and existing customers. Position works on-site based in Bayamón P.R Plaza del Sol Branch.

MAJOR DUTIES & RESPONSIBILITIES:

Deliver proactive and dynamic customer service. Demonstrates a positive and helpful attitude toward customers (internal and external).

Receives bank visitors, provides information, and directs them to appropriate staff as necessary.

Responds to customer inquiries and requests regarding our products and ser...