Lead product initiatives at a high level as Associate Director of Product Management in Real Estate. Engage with clients and enhance system performance while working in a supportive virtual environment.
In this permanent full-time role, you will collaborate with Client Operations across Canada to optimize system usage and address configuration issues. Your focus will include supporting product roadmaps, creating investor reports, and collaborating with both internal and external stakeholders. You will work to ensure the highest standards of service delivery and training are met globally.
Key Responsibilities:
• Ensure optimal system usage across Client Operations
• Support product lead on roadmap items and enhancements
• Provide ad-hoc support, including investor report creation
• Manage end-user requests and troubleshoot system issues
• Collaborate with Global Training for application changes
Requirements:
• 5–10 years of relevant work experience
• 3–6 ye...