Review controls and procedures across Fund Services on a periodic basis
Identify and implement process improvements and system enhancements across the Transfer Agency Department.
Monitor operational risk across the Business and assist with the enhancement of the existing operational risk framework
Conduct operational risk scenario modelling and analysis
Assist in building out and training the current teams.
Keep up to date on all regulatory and internal risk updates that impact the business, ensuring the operations teams have the necessary knowledge and systems in place to deal with the updates
Manage oversight outsourcing for funds contracted from other jurisdictions and monitor and enhance the KRI metrics for the Department
Manage international client relationships
Interact with hedge fund principals and their investors