This position requires a valid driver's license and reliable insured vehicle. Proof of license and insurance will be required upon hiring.
What You Will Do
Ensure 100% donor and customer service satisfaction.
Model the Customer Care Cycle (I Care) consistently in all interactions and mentor the team in the practice.
Assist in scheduling employees while maintaining budgeted wage-to-sales ratios.
Manage the donated goods retail business in accordance with Goodwill's river system business model, guiding principles, organizational goals, procedures and policies.
Train, develop and supervise team members.
Prepare time and attendance reports.
Assist the Manager with day‑to‑day operations of the store and donation centre.