Lead customer service excellence as an Assistant Store Manager at KENT. Drive store performance in a diverse retail environment while overseeing multiple departments and ensuring exceptional service delivery.
This leadership role focuses on enhancing the customer experience across various departments, including Lumber, Appliances, and Flooring. You will collaborate with department and store managers to align sales and staffing strategies, ensuring operational standards are met. Your ability to manage teams and processes will be crucial to achieving the store's financial goals.
Key Responsibilities: • Monitor sales performance in customer-facing departments • Collaborate with managers for sales and inventory alignment • Ensure compliance with safety standards and regulations • Implement process improvements for service efficiency • Lead change initiatives through effective training and communication
Requirements: • Minimum 5 years of retail management experien...