Lead operations in a vibrant spa environment while ensuring exceptional customer service. Drive sales objectives and manage cost control to foster a successful team atmosphere.
As Assistant Spa Director, you will oversee daily operations and personnel management. This role involves hiring staff, fostering business relationships with the hotel, and ensuring a focus on customer satisfaction. You will also handle multiple calls while assisting clients and managing billing processes.
Key Responsibilities: • Ensure smooth spa operations • Achieve sales targets and control costs • Manage staff hiring and development • Build and maintain hotel partnerships • Provide outstanding customer service
Requirements: • Strong discernment and judgment skills • High level of discretion and confidentiality • Excellent courtesy and diplomacy • Ability to handle multiple tasks under pressure • Experience in h...