· Perform back up and roll the day over to the next day.
· Identify and correct any discrepancies in charges posted to guest folios and conference accounts.
· Maintains intimate knowledge of departmental standards and procedures
· Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation
· Maintains cashier float and ensures accurate daily report of all money received.
· Ensure all hotel floats, Keys are logged in and out, are correct at end of shift
· Reconcile guest charges with departmental accounts
· Balance all credit card transactions
· Balance cashiers accounts
**Guest Experience**
· Champions the winning ways culture within the hotel to ensure our people are consistently deli...