Acts as the key contact for the Room Attendants, ensuring information is communicated, procedures are in place, standards are met and challenges are resolved
Inspects VIP arrivals and stayovers, All Accor Members arrivals and follows up on special VIP and FPC requests
Performs routine inspections on Room Attendants, relating to corporate room standards and provides assistance or support to make necessary corrections
Handles general inquiries by Room Attendants regarding guest requests and may provide information concerning daily operation of overall housekeeping department.
Assist the Senior housekeeper with daily duties to ensure efficiency and effectiveness of the housekeeping operation