The Assistant Director will provide support to the Senior Manager. They strive to exceed client expectations, foster a culture of teamwork, develop the capabilities and skills of staff members, meet and exceed financial goals. In the long term, the person can become Store Manager, in the absence of the manager, be the person fully responsible for the operations of the store.

Serve as a role model for customer service oriented behaviors according to company standards Build a team of customer-focused employees through effective recruitment, coaching and measurement Handle all customer complaints/concerns Respond to customer inquiries in a timely manner Ensure that all products meet quality standards Lead and manage in-store sales efforts, which may include hot weather, retail sales, fundraisers and suggestive selling Work with the Manager to achieve business plan goals and profitability as defined in the store operating plan and established financial goals Understand and ...