Ensure smooth running of the banquet floor, leading Servers, bartenders, porters in their duties.
Attend daily management briefings.
Execute meetings and events through thorough review of BEO details.
Review room set‑ups for accuracy.
Plan and co‑ordinate event details with kitchen, stewarding and catering.
Conduct pre‑ and post‑function briefings and foster effective communication with staff.
Ensure standards are adhered to through regular quality checks of colleague work.
Direct staff in maintaining clean, tidy and organized back‑of‑house service areas.
Build and maintain communication channels with organisers before, during and after all services to ensure all needs are exceeded (minimum 40‑minute check‑in with clients).
Coordinate on‑site changes with kitchen and stewarding.
Communicate with catering and all other departments as needed on the out...