Accounts Receivable Specialist II will be responsible for making outbound phone calls on targeted delinquent accounts utilizing Eram credit scoring system. The A/R Specialists II will call accounts based on a prescribed queue and negotiate with the customer for payment. The A/R Specialist's II role will be to work directly with the customer to bring the account balance current, while maintaining the customer relationship.

• Accountable for collecting and managing risk on a high volume of delinquent monthly accounts (consisting of past due accounts between 31 and 120 days past due) assigned through the collections database in accordance with the defined Account Treatment Strategy
• Call on delinquent accounts based on a prescribed queue to secure payment and bring accounts current (50 calls daily required)
• Assertive and strong interpersonal, communication and negotiation skills to secure payment terms on delinquent acco...