Duration: 6-month contract (Possible extension/Conversion to perm)

Location: New West- Hybrid 2-3 days a week with Wednesday being mandatory

Overview

We are seeking an experienced Application Support Analyst to join a fast-paced internal technology team on a 6-month contract basis. This is a Tier 2 support role focused on operational support and application issue resolution for internal business users across the organization.

This is not a Service Desk position. The successful candidate will work closely with internal stakeholders, including senior leadership and executive-level users, providing high-quality technical support and troubleshooting across Microsoft collaboration and productivity platforms.

The role will consist of approximately 80% operational support and ticket management, with 20% focused on troubleshooting and resolving application bugs and issues.

Responsibilities