Where Work Meets Adventure
Application Developer – Intermediate
The Contact Centre Program aims to standardize and enhance services across 80+ contact centers operating within multiple ministries. These centers provide support to Albertans as well as various departments, boards, and agencies.
The selected resource will support the Contact Centre Platform by contributing to the development, integration, and ongoing maintenance of solutions within the ServiceNow platform. The role involves working closely with business units to ensure that solutions align with operational needs and long-term strategic goals.
The Application Developer will report to the Contact Centre Service Owner and collaborate with technical teams, business stakeholders, and program areas.