Elevate your career at MUFG Investor Services as an Appian Workflow Associate in Investor Trading Operations. This permanent full-time position focuses on managing operational workflows and enhancing team efficiency.
You will oversee Appian queue management, working closely with various teams to resolve operational issues and improve processes. Your ability to analyze and prioritize tasks will be critical to our goal of providing superior investor services. Engage in testing new features and troubleshoot system-related questions as a key contributor to ongoing improvements.
Key Responsibilities:
• Ensure efficient management of Appian workflow queues
• Identify and resolve email categorization issues
• Conduct regular checks to meet SLA timelines
• Collaborate with teams on urgent case escalations
• Act as a resource for system-related inquiries
Requirements:
• Ability to prioritize tasks effectively
• Experience in workflow or operational queue management...