Administer, maintain, and support enterprise Software Asset Management (SAM) platforms including Flexera and ServiceNow SAM Pro.
Configure, maintain, and troubleshoot integrations between Flexera, ServiceNow SAM Pro, SCCM/MECM, JAMF, Active Directory, cloud platforms, and other inventory data sources.
Manage software asset lifecycle processes including software discovery, normalization, reconciliation, license compliance, entitlement management, and optimization activities using Flexera and ServiceNow SAM Pro.
Develop and maintain software compliance dashboards, operational reports, and executive-level asset management reporting utilizing Flexera, ServiceNow, SQL Server, Power BI, and related tools.
Support software license harvesting, reclamation, and optimization initiatives, including identification and recovery of licenses assigned to terminated or inactive users.<...