Act as the main point of contact between contractors and customers, facilitating communication, resolving access issues, and coordinating inspection appointments.
Document and manage customer access challenges, handle notifications and permissions, and ensure all necessary approvals and communications are properly collected and tracked.
Utilize SCE's Customer Contact Information (CCI) to proactively schedule inspections, reducing unnecessary field visits and increasing operational efficiency.
Maintain and prioritize records of inspection constraints, support process improvements for access management, and track performance using relevant reporting tools.
Constraint Tracking and Exception Processing
Mapping: Create .kmz and spatial joins in Excel to determine potential access issues related to CROPS, Government Lands, etc.<...