Schedule: Monday to Friday, 7:00 AM – 4:00 PMon siteAs a Scheduling & Enrollment Application Support Analyst, you will play a critical role in supporting patient access operations by ensuring Epic scheduling and enrollment applications function accurately and efficiently.
Your work will directly support patient experience, front-end revenue cycle processes, and operational performance for healthcare organizations.This role is ideal for professionals with experience in patient scheduling, registration, or enrollment who are interested in transitioning into healthcare technology and application support.WhatYou'llDoApplication & End-User SupportProvide high-quality support to end users and stakeholders utilizing Epic scheduling and enrollment applicationsTroubleshoot application issues and resolve incidents in a timely mannerMeet or exceed service-level agreements (SLAs)Ensure all tickets and documentation comply with company standardsEpic Application Configuration & MaintenanceDes...