Drive customer success as a Technical Customer Success Manager focused on AI solutions. Oversee AI agent performance post-deployment to ensure optimal hiring workflow outcomes.
In this role, you will engage with clients to ensure that AI agents meet business objectives. You'll monitor performance metrics, fine-tune workflows and prompts, and work to resolve system-related issues. Utilize your technical expertise to bridge engineering and customer needs.
Key Responsibilities: • Define key performance metrics with clients • Assess and enhance AI agents' operational success • Improve agent workflows and context handling • Resolve ambiguity in AI and system interactions • Provide actionable insights for product enhancements
Requirements: • Proficient technical skills with coding knowledge • Strong experience with prompt engineering • Familiarity with AI systems and orchestration practices • Skilled...