We are seeking a new talent to join the Avanade team and collaborate on Epic projects. The Epic Applications Coordinator will bring 4+ years of experience in Epic applications, managing day‑to‑day operations, client stakeholder relationships, and offshore team collaboration.

Key Responsibilities

• Act as a subject matter expert (SME) for EpicCare workflows and configurations.
• Manage and prioritize daily support and maintenance activities, ensuring timely resolution of incidents and service requests per defined SLAs.
• Serve as a liaison with client stakeholders, ensuring alignment of system capabilities with business needs.
• Lead and coordinate with offshore support teams, ensuring effective communication, task delegation, and performance monitoring.
• Maintain system documentation, including workflows, build specifications, and testing protocols.
• Ensure compliance with HIPAA, data governance, and organizational security ...