Join our team as Admissions Director focused on enhancing customer flow in our healthcare center. This role emphasizes sales program management and customer satisfaction.
In this role, you will manage the admission process from referral to onboarding, ensuring a high-quality experience for families. You will collaborate with the interdisciplinary team to meet census goals and maintain thorough documentation. Proficiency in managing inquiries is crucial for a seamless customer experience.
Key Responsibilities:
• Oversee the entire admissions flow and response protocols
• Ensure satisfaction of customers, referrers, and payors
• Provide tours and manage customer interactions
• Analyze statistics and performance metrics
• Coordinate sales plans and healthcare presentations
Requirements:
• At least three years of experience in a healthcare environment
• Flexibility in work hours according to business needs
• Preferable education in healthcare administration...