What is the opportunity? The Investment Counsellor Services (ICS) Account Opening Group is a team of administrators responsible for the timely acceptance, validation and preparation of clients before opening accounts.
Responsibilities
Ensure timely and accurate acceptance and opening of all new account requests and account modification requests.
Create, review and update desk operating procedures and identify and resolve recurring problems to ensure corrective actions and proper procedures are in place.
Ensure compliance with all policies and procedures currently in place, identify any gaps in processes that might increase risk, and highlight to management for remediation.
Ensure second level review is completed on identified processes within the team and escalate issues or potential problems to management for resolution.
Develop an understanding of assigned clients and their unique require...