This position typically performs basic administrative tasks; and deals courteously and effectively with fellow employees and citizens.
ESSENTIAL JOB FUNCTIONS:
Provides administrative support for the department which requires an understanding of complex processes, data, and/or operations of the department.
Performs administrative duties including basic typing, scanning, creating files, filing, answering telephones, taking messages, copying, computer operation, data entry, and review.
Assists the public by providing customer service, including helping customers to obtain a library card.
Provide reference services to library customers (walk-in, telephone, email) utilizing the Internet, online databases, and a variety of print and non-print resources.
Provide quality customer service, conducting readers’ advisory, and assisting customers i...