This job requires you to participate in training for eight consecutive weeks from 8:00 a.m. to 5:00 p.m.
This position also requires you to work sitting down and using telephone equipment all the time.
Flexibility to work weekends, extended hours, and holidays is also required if necessary.
General Description
Locates and notifies customers by telephone with delinquent accounts and attempts to secure payment.
Essential Duties and Responsibilities
Contact customers by phone to encourage and secure payment of delinquent accounts.
Dialogue with customer by telephone in attempt to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with customer.
Provides orientation to the customer concerning payment alternatives, debt restructuring, and obt...