Drive accounts receivable excellence as a knowledgeable Team Leader focused on effective commercial collections and team performance. Engage in stakeholder relations and cash flow optimization.
Reporting directly to the Senior Manager, you will oversee substantial accounts and develop initiatives aimed at enhancing collections processes. The role calls for proficient negotiation skills, detailed analytics, and collaboration across functions to address various account challenges. You will also be instrumental in formulating standard operating procedures and driving team training.
Key Responsibilities: • Direct management of complex accounts and escalations • Drive cash collection performance exceeding targets • Collaborate with teams to expedite resolution of customer issues • Implement innovative solutions for reducing bad debt • Mentor team members and promote professional growth