Proactive management of customer accounts to ensure cash is collected in line with agreed terms
Undertake appropriate actions to ensure overdue debts are collected as quickly as possible, and that risk to the business is not increased e.g. through stopping future orders
Undertake credit checks on customers and maintain ongoing tracking of customers to ensure levels of credit agreed are fit for purpose
Ensure cash received from customers are correctly posted on their accounts and in line with group internal control policies
Prompt and efficient resolution of customer account queries
Prepare weekly aged debt analysis with commentary as to status
Support other areas of finance, as required
Maintaining accurate master data within our ERP system in relation to customers