The Accounts Payable department requires a person specialized in collections of merchandise return claims to suppliers to obtain the credits and perform claim/credit reconciliations at a high level.
Tasks:
Receiving supplier merchandise return claims (debit memo/RMF) from stores,
Ensuring all the documentation relating to the return claim is on hand.
Logging claims in the master claim file
Contacting suppliers to ensure that all credits owed are collected.
Reconciling any difference found between the credit received and the amount claimed
Making copies of credits found on stores weekly Visa report
Taking monthly GP adjustments
Resolving high level and complex variances found on claim/credit reconciliations (contacting operations managers/DC to escalate issue