Job Summary

The Account Manager is responsible for identifying and pursuing opportunities with new and existing customers. The incumbent asks customers pertinent questions to understand their transportation needs and match them to CN’s service delivery capabilities. The position stays abreast of competitive developments in customers’ markets and seeks opportunities for growth.

Main Responsibilities

• Handle commercial aspects of several key customers
• Develop account growth strategies for customers and maintain existing relationships
• Create strategies for new business development, including prospecting, cold calling, and sales pipeline management
• Deliver yearly revenue and price targets in alignment with the Company’s objectives
• Collaborate with operations personnel to identify available capacity for opportunistic selling to improve overall yield and asset utilization
• Cross‑sell the full suite of the...