Your Mission: Ensure sustainable revenue growth from active clients by reducing churn through strategic and proactive management of key accounts, positioning Workana as a true business partner.
Responsibilities
Lead assigned accounts, taking full responsibility for their health, growth, and strategy
Serve as the primary point of contact for strategic clients, cultivating multi-threaded, trust-based relationships
Identify and execute opportunities for upsell, cross-sell, and referrals with a builder mindset
Maintain a clear and up-to-date view of each account’s pipeline, forecast, and contractual status
Coordinate effective solution delivery with internal teams