Join Meltwater as an Account Manager II and focus on serving SaaS customers with a hybrid work model. Manage accounts, foster growth, and drive renewals to maximize client satisfaction.
This role calls for an experienced Account Manager with a passion for nurturing client relationships. You will oversee account renewals, create tailored growth strategies, and collaborate closely with the Customer Success team. The ideal candidate brings at least four years of account management experience, especially within SaaS, along with strong strategic thinking skills.
Key Responsibilities:
• Manage and renew accounts post Client Acquisition
• Develop customized account growth plans
• Identify upselling and cross-selling opportunities
• Collaborate with Customer Success for effective engagement
• Negotiate pricing agreements with Renewals Representatives
Requirements:
• Bachelor's degree preferred
• Minimum 4 years in account management
• Proficiency in English, bo...