Position Profile

The Account Manager solves critical business challenges and cultivates new and expanded customer relationships. The AM will focus on understanding the customers' environment and align appropriate Ricoh solutions to their mission‑critical goals and objectives through relationship building with decision‑makers and influencers.

Job Duties and Responsibilities

• New business prospecting and development, including cold calling, scheduling and conducting client introductions, and face to face client meetings.
• Understand the customer's environment. Open new doors with decision‑makers and influencers to generate sales opportunities within new and existing accounts to increase RICOH's market share.
• Solve critical business challenges for the customer – those known and uncovered through research and questioning.
• Understand how customers are buying, not what they are buying – focusing on their needs, not a predetermined ...