**Role Overview** The Account Manager is responsible for managing and developing service accounts by building strong customer relationships and delivering proactive and reactive support. The role focuses on enhancing customer value, reducing cancellations, and driving growth in service sales across all business lines (O, T, MOD/BEX R). Additionally, the Account Manager collaborates closely with MOD/BEX R Sales Representatives to accelerate lead generation and identify cross-selling opportunities, ensuring sustainable business development and customer satisfaction.
**Key Responsibilities**
+ Build and maintain long-term customer relationships, ensuring trust and satisfaction. + Protect and grow the portfolio by reducing cancellations and minimizing renegotiation impact. + Leverage deep knowledge of Otis Service Business to collaborate with branch team...