Develops, manages, and maintains business relationships with assigned accounts supporting the organization's sales strategy. Supports revenue growth by identifying and contacting new business opportunities and participating in cost reduction initiatives. Extends and expands sale of products and services to existing clients. Leads, manages and coordinates communication and interfaces with the customer at appropriate levels. Negotiates and implements contracts with accounts as authorized. Manages production and distribution issues associated with accounts. Responsible for establishing and maintaining positive customer relations. Acts as champion for the voice of the customer within the business. Supports account strategy and works with key stakeholders in the business to achieve optimum results. Responsible for measuring customer satisfaction and creating action plans to improve satsifaction on data. Manages accounts receivable deliverables including di...