Elevate your career in account management with a family-owned firm in Edmonton, Alberta. As an Account Manager, you will focus on client satisfaction and operational excellence.
In this position, you will serve as the main point of contact for clients after contracts are signed. Responsibilities include conducting quality assurance inspections, troubleshooting service gaps, and maintaining vital relationships with clients. Strong interpersonal skills and proactive problem-solving are essential for success in this operationally-driven role.
Key Responsibilities:
• Manage client accounts and ensure service quality
• Conduct on-site inspections and document findings
• Handle service adjustments and coordinate crew changes
• Support pricing discussions and add-on service requests
• Interface with internal teams for billing and service issues
Requirements:
• Minimum 3 years in Account Management or related fields
• Proven problem-solving abilities in a client-f...