Direct account management in commercial services as a Senior Manager. Champion client relationships while leading a high-performing team focused on operational excellence.
You will manage a dynamic team of Account Managers, emphasizing strong credit structuring and comprehensive operational oversight. By fostering a culture of growth and inclusion, you'll enhance service delivery and align team efforts with business objectives. This role demands strategic thinking and an ability to adapt to market changes while driving customer satisfaction.
Key Responsibilities:
• Guide team to exceed customer service expectations
• Implement creative solutions to complex problems
• Maintain high standards for risk management
• Build and sustain relationships with clients and partners
• Support compliance and create a risk-aware culture
Requirements:
• Extensive management experience in commercial services
• Strong proficiency in credit analysis and strategy
• Skills i...