Support eCommerce sellers in getting the most out of Veeqo, Amazon's leading shipping and inventory solution, by providing expert guidance, onboarding assistance, and ongoing platform support.
Your Mission - Serve as a knowledgeable support resource for mid-market eCommerce sellers, assisting them through onboarding, product adoption, and platform usage - Engage with sellers to understand their needs and provide guidance on how to use Veeqo's Inventory and Shipping platform effectively - Support multi-stakeholder accounts by responding to inquiries and facilitating access to the right resources - Assist sellers at various stages of their journey to help them maximize platform value, following processes and guidelines defined by the applicable marketplace SOR - Collaborate with cross-functional teams to surface seller feedback and support issue resolution - Meet adoption support targets by applying a customer-focused approach...