Support a block of in‑force large and/or complex Group Benefits clients
Develop and maintain relationships with consultants and be attentive to their needs so that they are excited to do business with Canada Life
Lead the sales process from request for proposal to finalist presentation
Perform all duties related to the management of accounts assigned, in particular financial duties such as annual account renewal
Solve problems related to unusual or delicate claims and address financial matters for which guidelines are not available or act in cases where a decision must be taken after consultation with Field Management
Establish and maintain good working relationships with internal partners
Work collaboratively with respective service counterparts to ensure customer service needs are exceeded
Promote additional products and services with consultants, plan sponsors, and service co...