Overview

• 5+ years experience as a Systems Analyst
• Experience gathering business requirements and translating them into system/business rules
• Experience with testing, integration, and deployment of IT solutions
• Experience with data analytics, reporting, and dashboards using Microsoft technologies (Power BI)
• Experience creating and managing data sources (SharePoint Lists, NoSQL databases)
• Experience using enterprise service management tools (e.g., Remedy) and managing tickets/CMDB
• Experience developing SCORM-based e-learning using Adobe Captivate and/or Articulate Storyline and supporting LMS platforms (e.g., Moodle)
• Experience working in emergency health services or other 24x7 critical environments

Responsibilities

• Capture business requirements, assess technical features and capabilities to create and update busi...