Job Details

Our client, located in downtown Toronto, is currently looking for a Bilingual Portuguese/English Customer Service/Tech Support Representative to add to their growing team. HYBRID WORK OPPORTUNITY What's in it for you: Work from home and work in the office 2 days per month
Work for a leader in its industry Competitive compensation package Fun and rewarding environment Working hours: Monday to Friday 8:30am-5:30pm In this role you will be responsible for: Answering clients inquiries by phone and email Providing prompt problem resolution issues as they arise Following up with clients to ensure complete satisfaction Providing technical support to customers when needed Any other duties as required The ideal candidate will possess: Fluently Bilingual in Bilingual Portuguese/English, written and verbal A minimum of 2 years of call centre experience Some technical support experience is required Superior analytical and problem solving skills Exc...